Our policies are designed to promote a reliable, consistent, enhanced experience for our clients, as well as for myself and staff alike.

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Cancellation fees will apply when bookings are cancelled or rescheduled if not prior to at least 2 FULL business days of your scheduled consultation. FOR EXAMPLE: If your appointment is on Thursday, notice of cancellation needs to be sent via text or email the preceding Tuesday by days end.

 

Thank you in advance for your consideration and attention to this matter.

 

Booking Cancellation Policy

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Short notice Cancellations

Cancel or reschedule less than 48 hours before scheduled consult:

½ normal hourly fee or 30 minutes off package

 

Last Minute Cancellations

Cancel less than 24 hrs before consultation or missed consultation

Full fee or 1 hour off package

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Insurance Reimbursement

We will be happy to assist in providing the necessary insurance forms for reimbursement, however, it should be understood that you are responsible for payment of services rendered. We cannot guarantee reimbursement, rather you are encouraged to call your insurance company to understand your benefits and deductible. If you do not agree with your insurance company's coverage, it is your responsibility to work it out with them. Your contract is between you and your carrier. Advanced Nutrition Solutions, LLC. is not involved with that contract.

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*If your account is turned over for collections for any reason, you are responsible for all collection and attorney's fees associated with the collection process.

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You can cancel or reschedule your appointments by logging into your account. If you need additional assistance, please call us at 844-488-0047 or email us at help@qre.store.